- Position Title: Program Manager, Interns and Fellows
- Department: Programs
- Position Class: Full Time
- FLSA Status: Exempt
- Location: Washington, D.C.
- Prepared: May 2017
I. ORGANIZATION SUMMARY
Founded in 1976, the Congressional Black Caucus Foundation, Incorporated (CBCF) is a small non-profit organization focused on eliminating disparities within the global black community by developing leaders, informing policy and educating the public. Our primary focus areas are Education, Public Health, Economic Empowerment and the Environment. Applicants may visit the web site at www.cbcfinc.org to view more information on CBCF programs and initiatives.
II. POSITION SUMMARY
CBCF is seeking an experienced Program Manager, Interns and Fellows, with multigenerational management skills to manage and advance its Congressional Fellowship and Internship Programs and the Pathway to the C-Suite Internships. Reporting to the Director, Leadership Institute, the Program Manager, is responsible for managing the day-to-day operations for the fellowship and internship programs, while actively engaging and cultivating the Alumni Network. Responsibilities include oversight of program participants; placement respectively in Capitol Hill offices or corporate suites; and planning and implementing professional development opportunities and program activities based on the program objectives and the assessed needs of the program participants. The Program Manager will lead and drive CBCF’s Emerge 535 initiative to place an intern in each congressional office.
In addition, the Program Manager will also assist with writing, securing, and managing grants; as well as develop tracking and reporting mechanisms to share ongoing successes with partners and supporters. He/she also plays a key role in promoting the programs through traditional and non-traditional methods, including university and community outreach, participant engagement in storytelling; and messaging social media platforms in collaboration with the Marketing and Communications Department. The successful candidate will be a strategic program manager with supervisory experience; and must possess the knowledge, skills, and passion needed to engage and partner with Capitol Hill and corporate offices to promote professional development for minority advancement.
The CBCF Fellowship and Internship Programs prepare college students and young professionals to become principled leaders, skilled policy analysts, and informed advocates by exposing them to the processes that develop national policies and implement them from Capitol Hill to federal field offices. In addition, the new CBCF Pathways to the C-Suite Internships promotes diverse opportunities to broaden and impact the global black community through professional development training in thriving corporate settings.
III. WORKING RELATIONSHIPS
- Reports to: Director, Leadership Institute
- Directly Supervises: One Program Coordinator
- Indirectly Supervises: Fellowship and internship participants; Alumni leaders; and consultants and vendors providing professional services or deliverables.
- Type of Supervision Received: Minimal to none
- Internal Relationships: Close coordination with Director, Leadership Institute; Vice Presidents, Programs; Resource Development; Communications and Marketing; and the Center for Policy Analysis and Research Department; and Senior Director, Finance and Administration and Human Resources to effect maximum financial support, marketability and integrated execution of all CBCF programs across departments.
- External Relationships: Program participants; CBCF donors and supporters; CBC Members and staff; consultants and vendors.
IV. SPECIFIC RESPONSIBILITIES
Essential duties and responsibilities include:
Management of Fellows and Interns
- Manage the day-to-day implementation, and administration of the Leadership Institute’s Congressional Fellowship and Internship programs and the Pathways to the C-Suite Internship. Provide oversight to ensure successful coordination and delivery of program objectives and statutory compliance throughout all programs.
- Ensure participant development, client service and diversity to maintain the quality of the programs and to grow the program and funding potential. Rely on leadership ability; past experiences and judgment to indirectly supervise fellows and interns, provide professional guidance and problem solving; and to accomplish goals and objectives with established timelines.
- Liaise with the Director, Leadership Institute in collaboration with other departments to monitor, leverage and maximize program education and stakeholder partnerships and funding opportunities. Collaborative to maximize both the fellowship and internship programs viability and vitality; and drive the development of a thriving Alumni Association. Incorporate fellows and interns in programmatic content for conferences and events.
- Work with the Director, Leadership Institute, to identify strategic partners for training seminars and leadership development opportunities. Manage and cultivate participation of fellows and interns to take full advantage of program opportunities and objectives. Engage Alum to give back to the program through training, personal mentoring, and storytelling.
- Develop and implement tracking and reporting mechanisms for CBCF’s fellowship programs, internship programs, alumni association, and the Emerge 535 initiative. Provide data to showcase the outcome and impact for Board reports, funder reporting, and historical information. Prepare talking points and presentation reports as requested.
- Monitor software functions to ensure accuracy and up-to-date modules to support ongoing departmental operations.
Stakeholder Engagement and Fund Development
- Plan and manage events for opening and closing ceremonies, orientation training, and professional development seminars. Work with the program coordinator to oversee logistics and onsite execution.
- Cultivate relationships with Hill staffers to facilitate fellows and intern placement. Attend meetings and prepare briefings as required.
- Liaise with Alumni Association to cultivate ongoing engagement and develop ambassadors for the organization.
- Conduct research for grant opportunities; and write and manage grants reporting in compliance with funding requirements.
- Manage program timelines, budgets and resources on a monthly basis; and delegate program tasks appropriately. Oversee consultant and volunteers as appropriate.
- Work collaboratively across departments, to advance the goals of the organization. Engage and brainstorm with colleagues to effectively inform decisions necessary to maintain a high performance culture with a commitment to quality.
Team Development and Management
- Manage and guide the program coordinator towards customer service and executional excellence at all times. Ensure understanding and compliance to professional ethics, and jurisdictional and legal requirements throughout all program operations.
- Coach program coordinator on ways to cultivate relationships with key stakeholder groups and engage multi-generational participants as future ambassadors. Promote a culture of optimism, development and teamwork.
- Establish and monitor program coordinator’s performance and develop yearly SMART goals with objectives and priorities aligned with the mission. Conduct performance reviews to empower him/her them to develop in performance and responsibility.
- Identify strategic partners to help further the mission of the CBCF. Actively pursue opportunities to advance and promote programs and initiatives.
- Represent CBCF on important committees and task forces (internal/external) as assigned.
- Create an environment supportive of equal employment opportunity.
- Effectively collaborate with staff and consultants in connection with large scale events and projects.
- Effectively manage and balance administrative responsibilities with capacity to deliver against organization goals and objectives.
- Perform other duties and projects as assigned.
Required Special Skills
- Effectively communicate Program Department deliverables to a variety of constituents and stakeholders across a variety of mediums (internal and external).
- Strong familiarity with the federal legislative process and political environment.
- Proven program and project management skills and experience in designing, managing and delivering high quality projects on time.
- Demonstrate superb oral and written communication and presentation skills in a range of formats to include meetings, briefings, reports, media articles and blogs.
V. RESPONSIBILITY FOR ACCURACY/ACCOUNTABILITY
The individual must communicate with stakeholders on a national and local level to positively influence the effectiveness of CBCF in achieving its objectives. The Program Manager must follow and adhere to federal, state and local ethics laws, as well as CBCF policies governing conduct, in addition to performing his/her duties in an ethical, professional and objective manner. Failure to comply may result in penalties for CBCF and the Program Manager.
- Knowledge: Advanced degree in public policy, education administration or related field is required. Alternatively, the candidate must have a bachelor’s degree in public policy or education administration plus a minimum of five years of similar program management experience and three years of direct supervisory experience with demonstrated ability to lead and direct teams; and manage resources and budgets. Applicants with congressional work experience or intimate understanding of the landscape of Capitol Hill is highly preferred. Experience writing and managing grants is a plus.
- Skills and Abilities: The incumbent must have multigenerational management experience and ability to lead and function as a member of a team. Must be a confident and mature leader with proven organizational and planning skills and problem solving ability. Must demonstrate strategic thinking and program development, implementation and project management skills. Requires excellent interpersonal skills with experience forging varied relationships with internal and external stakeholders Excellent written and oral communications skills is a must. Attention to details and ability to multi-task is required. Experience with planning events or forums is a plus.
- Computer and Technical Proficiencies: Highly proficient skills in Microsoft Office applications (Outlook, Word, Excel, and PowerPoint) and overall aptitude for technology and cloud-based software are required. Proficiency with telecommunications devices such as iPads, iPhone and/or Androids preferred. Experience with education or scholarship software is helpful.
- Physical Requirements: Ability to work in a fast paced environment with strict deadlines, and able to work evenings and some weekends; and light travel. Must work well under pressure and be able to manage simultaneous priorities and deliverables.
CBCF is an equal opportunity employer and offers a competitive salary and excellent benefits package including health, dental, vision, 403(b), paid vacation and sick time. Qualified applicants only must forward a cover letter, resume, salary requirements and three professional references, until position is filled, using CBCF’s online employment portal. No phone calls accepted.